Terms of Service

Effective date: September 15, 2026

These Terms of Service ("Terms") govern your use of rosecoforactors.com (the "Site") and any website design, hosting, demo reel, audit, or related service purchased from RoseCo Domain Hosting LLC, doing business as RoseCo for Actors ("RoseCo," "we," "us," or "our") (collectively, the "Services"). By using the Site or purchasing a Service, you agree to these Terms.

This document is not legal advice. Contact a licensed attorney before relying on it as your final client-facing agreement.

1. What we do, and what we don't do

RoseCo provides website design, hosting, demo reel production, and related digital presence services for actors and other clients.

RoseCo does not represent talent, submit talent for casting, or guarantee auditions, representation, callbacks, or any career outcome. Nothing on this Site or in our marketing implies that purchasing a Service will connect you to casting directors, agents, or industry insiders, or improve your chances of being cast. Any such outcome is entirely outside our control.

2. Eligibility and minors

You must be eighteen years or older to purchase a Service or enter into an agreement with RoseCo.

If the actor is under eighteen, the purchasing party must be a parent or legal guardian, acting on the minor's behalf. The parent or guardian is the contracting party, is responsible for payment, and must review and approve all materials (photos, video, biography, contact information) before they are published.

3. Services and deliverables

The specific scope, pricing, and timeline for your Service are set out in your individual service agreement or order form, which is incorporated into these Terms by reference. In the event of a conflict between these Terms and your individual service agreement, the individual service agreement controls.

4. Payment, cancellation, and refunds

Payment for all Services is due in full at the time of purchase or contract signing, unless your individual service agreement states otherwise.

Cancellation before work begins. You may cancel for a full refund only if you do so before RoseCo begins any design, development, editing, or planning work on your project. Once a kickoff call has occurred, a design direction has been shared, materials have been reviewed, or any other work product has begun, your payment becomes non-refundable. At that point, RoseCo has already committed staff time and resources to your project, and payment covers that time and effort, not a specific finished result.

No refunds for change of mind. RoseCo does not issue refunds because a client changes their mind, becomes unresponsive, or decides not to proceed after work has begun. This applies to website builds, demo reel edits, brand identity work, and any other Service.

Delivery guarantees are the exclusive remedy. Where a specific Service includes a delivery guarantee (for example, the Starter tier's live-in-seven-days commitment), that guarantee is your sole and exclusive remedy for late delivery, in place of a refund. Any guarantee tied to a delivery timeline assumes timely client cooperation; the clock pauses for any period RoseCo is waiting on materials, feedback, or approvals from you, and resumes once you respond.

Disputed charges. If you initiate a chargeback or payment dispute for a Service that was delivered, or for which work had already begun under the terms above, RoseCo may treat this as a breach of these Terms, suspend or terminate any ongoing Services, and pursue recovery of the disputed amount, including through the dispute process outlined in Section 12.

Hosting cancellation. Hosting is billed annually in advance and is non-refundable for the remainder of a paid term. To cancel hosting, you must provide RoseCo with at least thirty days' written notice before your next renewal date. Upon proper cancellation, you retain your website files, content, and domain (to the extent the domain is registered in your name); RoseCo does not charge an additional fee to hand these over. RoseCo may suspend or take down a hosted site if a renewal payment is not received.

5. Materials you provide

You are responsible for everything you submit to us, including photos, video footage, music, resumes, and written content. By submitting materials, you confirm that:

• You own the materials, or have the legal right and permission to use them and to give them to us for the purpose of building your site or reel; and
• Your materials do not infringe anyone else's copyright, trademark, publicity rights, or other legal rights.

You agree to indemnify and hold RoseCo harmless from any claim arising from materials you provided, including claims related to unlicensed photography, music, or footage.

6. Intellectual property

Upon full payment, you own the final deliverable content specific to you (your photos, video, biography, and site copy as delivered).

RoseCo retains ownership of, and you receive only a license to use as part of your delivered site, the following: our underlying site templates, code frameworks, design systems, and any third-party fonts, stock assets, or plugins licensed through RoseCo's own accounts. If your site relies on an asset licensed through our account (for example, a font from a Creative Cloud subscription), continued use of that asset after our hosting relationship ends may require you to obtain your own license. We will disclose which assets, if any, this applies to before delivery.

7. Marketing and portfolio use

By accepting these Terms, you grant RoseCo permission to use your name, photos, video, website, demo reel, and any testimonial you provide, in RoseCo's own marketing and advertising, including as a case study, before/after example, or client testimonial on the Site, in ads, or on social media. This is the written consent required under Florida Statute 540.08 for RoseCo to use your name and likeness this way.

Any testimonial or quote we attribute to you will reflect what you actually said or experienced; we will not fabricate or materially alter it. If we ever offer a discount or other incentive specifically in exchange for a testimonial, we will disclose that connection alongside the testimonial.

If you do not want your project featured in RoseCo's marketing, tell us in writing at stephen@rosecocreative.com, either before your project begins or at any point afterward, and we will exclude it going forward. This does not remove material already published before your request, but we will remove it within a reasonable time upon request.

8. Hosting and service level

Hosting is provided on a best-efforts basis. RoseCo makes no uptime, availability, or support-response commitment of any kind, and you should not rely on the Services for time-critical needs without independent backup arrangements.

Cancellation, domain ownership, and file handoff on termination of hosting are governed by Section 4 above.

9. Disclaimer of warranties

The Services are provided "as is." To the fullest extent permitted by law, RoseCo disclaims all warranties, express or implied, including any warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will result in any specific career, casting, or business outcome.

10. Limitation of liability

To the fullest extent permitted by law, RoseCo's total liability for any claim arising from the Services is limited to the amount you paid RoseCo for the Service giving rise to the claim in the twelve months before the claim arose. RoseCo is not liable for indirect, incidental, consequential, or lost-opportunity damages, including lost auditions, roles, or representation.

11. Termination

We may suspend or terminate your access to the Services for non-payment, misuse of the Site, or violation of these Terms. You may terminate your Service in accordance with the cancellation terms in Section 4 or your individual service agreement.

12. Governing law and disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Informal resolution first. Before filing any arbitration or lawsuit, you agree to contact RoseCo at stephen@rosecocreative.com and give us thirty days to resolve the dispute directly.

Binding arbitration. If a dispute is not resolved informally, you and RoseCo agree to resolve it through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, rather than in court, except as stated below. Arbitration will take place in Brevard County, Florida, or remotely by agreement of both parties. This arbitration agreement applies equally to RoseCo and to you.

Class action waiver. All disputes must be brought individually. Neither party may bring or participate in a class, collective, or representative action against the other.

Carve-outs. Either party may instead bring an individual claim in small claims court in Brevard County, Florida, if the claim qualifies. RoseCo may also seek injunctive relief in court, rather than arbitration, to protect its intellectual property, confidential information, or account credentials.

13. Changes to these Terms

We may update these Terms from time to time. The "Effective date" at the top reflects the most recent revision. Continued use of the Services after a change means you accept the updated Terms.

14. Contact us

Questions about these Terms can be sent to stephen@rosecocreative.com or 4326 Davida Drive, Melbourne, Florida 32934.